FAQs

Can a pharmacist diagnose my problem?

They are medically trained professionals who can give you a diagnosis. If they feel you need another NHS service they will tell you where to go.

Can the pharmacy provide more than just over the counter medicine?

There are a number of specialist services provided by pharmacies they range from medication services to vaccinations to sexual health testing and advice.

Can I access the pharmacy services on evenings and weekends?

Yes you can, many of them have extended opening hours available and out of hours services. While some may be closed on a Sunday, most are open 7 days a week just with shorter opening times on a Sunday.

Are pharmacists medically trained?

While pharmacists are not medically trained, they are qualified healthcare professionals. This means they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

What medical issues can I see the pharmacist for?

Pharmacies can help with a range of common conditions and minor injuries, such as; aches and pains, coughs and colds, skin rashes and allergies. There are a number of specialist services offered by pharmacies, you can ring your local one to find out more.

Is there anywhere I could talk privately with the pharmacist?

Yes, most pharmacies offer privacy in their patient consultation rooms. If you feel more comfortable discussing your issue in private then the pharmacist will chat to you in their consultation room.

Would I still need to go to the doctors after visiting the pharmacy?

Pharmacists will do their best to help you but there will be occasions that you need further support. If this is the case the pharmacist will make sure you know which service you need to use.

Do all pharmacies offer the same services?

All pharmacies will be able to help you with common conditions and minor injuries. It is the specialist services which will vary between pharmacies and these are worth checking before you make the trip.

Can the pharmacy help with sexual health issues?

Your pharmacist can offer you advice on any sexual health concerns you may have and tell you your options. Some pharmacists can offer free pregnancy testing, chlamydia testing and emergency contraceptives.

Where can I find out what services my nearest pharmacy provides?

You can pop into your local pharmacy and ask, visit their website or you can find a list of the services here on our website.

If the pharmacist can’t help, where do I go next?

Your pharmacist will be able to direct you to the NHS service that is most useful for you. There is also a brief list of suitable services here on our website.

Can the pharmacist give me a prescription?

Your pharmacist can support you to get a repeat prescription for medicines within the guidelines set by your doctor. They can also supply many medications without a GP prescription, although some exclusions apply, as with antibiotics.

Can a pharmacist help me with minor injuries?

Your pharmacist can help with minor injuries such as small cuts and bruises. However, remember if you’re losing a lot of blood or your injuries become more severe you may need to visit A&E.

I’m worried about my mental health, who can I speak to?

If you’re feeling stressed, overwhelmed or something’s on your mind, it’s a good idea to speak to someone close to you about how you’re feeling. If you don’t feel comfortable talking to someone you know, there are lots of services that offer confidential advice and support. We have a list of relevant services on our Health and Wellbeing page.

I’m worried that my friend might be abusing alcohol and/or drugs – what should I do?

If you’re concerned that your friend or someone you know could be abusing alcohol and drugs, Forward Leeds are here to support them. They offer help, advice and interventions to help young people across the city. Find out about Forward Leeds.