As an organisation NHS Leeds CCG are committed to making our website accessible for all, we aim to achieve the recommended government standard for web accessibility (WCAG 2.1 AA).

Magpie Creative Communications Ltd is an organisation NHS Leeds CCG has commissioned to deliver public facing campaigns.

Magpie Creative Communications Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

As a website user you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We also aim to make the website text as simple as possible to understand.

Measures to support accessibility

Magpie Creative Communications Ltd takes the following measures to ensure accessibility of Feel Better:

  • Include accessibility throughout our internal policies.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Feel Better is partially conformant with WCAG 2.1 level AA.

Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of Feel Better/span>. Please let us know if you encounter accessibility barriers on Feel Better:

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Feel Better is designed to be compatible with the following assistive technologies:

  • Internet Explorer 11 with JAWS version 15 or later on Windows
  • Internet Explorer 11 with ZoomText v10 or later on Windows
  • Firefox (latest version) with NVDA
  • Safari with VoiceOver on iOS and OSX

Feel Better has limited compatible with:

  • Microsoft Edge support is limited though will work in some cases

Technical specifications

Accessibility of Feel Better relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Feel Better, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue with the site.

No issues found in initial assessment.

Assessment approach

Magpie Creative Communications Ltd assessed the accessibility of Feel Better by the following approaches:

  • Self-evaluation