FAQs

Can a pharmacist diagnose my problem?

They are medically trained professionals who can give you a diagnosis. If they feel you need another NHS service they will tell you where to go.

Can the pharmacy provide more than just over the counter medicine?

There are a number of specialist services provided by pharmacies they range from medication services to vaccinations to sexual health testing and advice.

Can I access the pharmacy services on evenings and weekends?

Yes you can, many of them have extended opening hours available and out of hours services. Most are open 7 days a week with shorter opening times on a Sunday and some may be closed on Sundays.

Do I need to book an appointment or can I just show up?

You don’t need an appointment to see a pharmacist, they will be happy to help you.

Are pharmacists medically trained?

Yes they are, they can give you an expert medical opinion.

What medical issues can I see the pharmacist for?

Pharmacies can help with a range of common conditions and minor injuries, such as; aches and pains, coughs and colds, intimate issues, skin rashes and allergies. There are a number of specialist services offered by pharmacies, you can ring your local one to find out more.

Is there anywhere I could talk privately with the pharmacist?

Yes, most pharmacies offer privacy in their patient consultation rooms. If you feel more comfortable discussing your issue in private then the pharmacist will chat to you in their consultation room.

Would I still need to go to the doctors after visiting the pharmacy?

Pharmacists will do their best to help you but there will be occasions that you need further support. If this is the case the pharmacist will make sure you know which service you need to use.

Do all pharmacies offer the same services?

All pharmacies will be able to help you with common conditions and minor injuries. It is the specialist services which will vary between pharmacies and these are worth checking before you make the trip.

Can the pharmacy help with sexual health issues?

Your pharmacist can offer you advice on any sexual health concerns you may have and tell you your options. Some pharmacists can offer free pregnancy testing, chlamydia testing and emergency contraceptives.

Where can I find out what services my nearest pharmacy provides?

You can pop into your local pharmacy and ask, visit their website or you can find a list of the services here on our website.

How long will I have to wait to see the pharmacist?

If the pharmacy is busy, you may have to wait a short while to see the pharmacist. If the issue is only minor, one which doesn’t require the pharmacist, one of the pharmacy staff may be able to help too.

If the pharmacist can’t help, where do I go next?

Your pharmacist will be able to direct you to the NHS service that is most useful for you. There is also a brief list of suitable services here on our website.

Are the pharmacy services only available at limited times?

Most of the services are available during the opening hours specified by the pharmacy, appointments may be necessary for vaccinations and sexual health testing. Many pharmacies are open later than the GPs surgery some even offer an out of hours service, including weekends.

Can the pharmacist give me a prescription?

The pharmacist can prescribe you a repeat prescription for medicines within the guidelines set by your doctor. They can also prescribe many medications without a GP prescription, although some exclusions apply, as with antibiotics.

Can a pharmacist help me with minor injuries?

The pharmacist can prescribe you a repeat prescription for medicines within the guidelines set by your doctor. They can also prescribe many medications without a GP prescription, although some exclusions apply, as with antibiotics.